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Why can’t I download Radiant?

Updated over 3 weeks ago

If you're unable to download Radiant, this is typically due to system compatibility requirements.

Check system compatibility

Radiant is currently available for Mac users only. The app requires:

  • Apple Silicon processors (M1, M2, M3, M4 or later)

  • macOS 14.4.1 or later

Radiant is not compatible with Intel-based Macs. We'll notify you when a Windows version becomes available.

Verify your Mac specifications

To check if your Mac meets these requirements:

  1. Click the Apple menu (🍎) in the top-left corner of your screen

  2. Select About This Mac

  3. Confirm your processor type and macOS version

Update your macOS version

To ensure you're running the latest macOS version:

  1. Open System Settings

  2. Click General

  3. Select Software Update

  4. Install any available updates

Need additional help? If your Mac meets all requirements but you're still unable to download, contact support at [email protected] for assistance.

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